The American Booksellers Association

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333 Westchester Avenue
Suite S202
White Plains, NY 10604

Phone: 800-637-0037
Fax: 914-417-4013

To reach IndieCommerce or IndieLite customer support:

  • Our regular business hours are Monday to Friday, 8:00 AM to 6:00 PM EST  
  • After hours: Monday to Friday 6:00 PM to 9:00 PM EST we monitor email, but you may experience a delay in getting a reply
  • Saturday, Sunday, and holidays we monitor for urgent and emergency emails and calls

For IndieCommerce customer support ONLY contact or call (914) 406-7500 (option 2) or 800-637-0037 (option 2).

If you have an urgent IndieCommerce issue, please email and use the word "URGENT" in the subject line.
To report a website outage after our regular business hours, please submit a critical outage report

Join ABA
E-mail or apply online

Member Relationship Managers
Liz Roberts

Daniel O'Brien

Locate an ABA Member Store
Search the Member Directory

IndieCommerce Customer Service
800-637-0037 – option 2

Nominate titles for the Indie Next List

Indie Bestseller List Reporting

ABFE 24-Hour Hotline (1st Amendment emergencies)

General Advertising Inquiries
Liz Button

General Press Inquiries
Dan Cullen


 ABA Staff

 Main Number: 914-406-7500

Oren Teicher, Chief Executive Officer x 7511
Robyn DesHotel, Chief Financial Officer x 7515
Joy Dallanegra-Sanger, Senior Program Officer x 7518
Dan Cullen, Senior Strategy Officer x 7560
Jill Perlstein, Meetings and Planning Officer x 7542
Sydney Jarrard, Content Director x 7563
Greg Galloway, Technology Director x 7568
Phil Davies, IndieCommerce Director x 7527
Lisa Winn, Senior Education Manager x 7557
Matthew Zoni, Director of Development and Publisher Relations x 7551
Gen de Botton, ABC Group Manager x 7545
Dave Grogan, Director of ABFE, Advocacy and Public Policy x 7562
Geetha Nathan, IndieCommerce Senior Manager  x 7526
Scott Nafz, IndieCommerce Training Manager x 7554
Chanthee Keokhaw, IndieCommerce Specialist x 7553
Ryan Quinn, IndieCommerce Specialist x 7529
Pete Reynolds, Project Manager x 7535
Maria Rodriguez, Meetings and Office Coordinator x 7540


About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.




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