|Glossary of Diversity, Inclusion, and Equity Terms (by Diversity Task Force) (PDF)||167.98 KB|
If you have been in business for five years or fewer, this is the session for you. Hear from booksellers who will look back over those first critical years and share tips for making it through the next five.
Danny Caine, Raven Book Store (Lawrence, KS); Brad Johnson, East Bay Booksellers (Oakland, CA); Angela Maria Spring, Duende District Books (Albuquerque, NM); Tom Nissley, Phinney Books (Seattle, WA)
IndieCommerce™ is the ABA’s e-commerce platform for independent bookstores. The system provides the tools for indie bookstores to create unique, content-rich, and easy-to-operate, fully transactional, e-commerce enabled websites. Over the past few years, the IndieCommerce team has been working closely with booksellers to to help them achieve their online marketing and sales goals. This session will highlight some of the most impactful changes that individual stores have made to their websites over the past year, including before and after examples.
Beth Seufer Buss, Bookmarks (Winston-Salem, NC); Elissa Sweet, Bank Square Books (Mystic, CT); Elayna Trucker, Napa Bookmine (Napa, CA); Geetha Nathan, ABA (White Plains, NY)
|Planning for Store Longevity pdf||48.31 KB|
The ability to stay in business for decades—and longer—means weathering change by staying adaptable and flexible. Customer relationships and sales are just part of the equation that can ensure the longevity of a business and even turn it into a celebrated, longstanding institution. Careful planning and understanding of your store’s resources, a flexible business plan, continuously improving operations, and a culture that willingly embraces change in order to adapt and improve are all factors that influence where your business will be around in 5, 10, or 20 years—or more. A a panel of longtime booksellers will lead this not-to-be-missed conversation.
Glenda Childs, The Doylestown Bookshop (Doylestown, PA); Kelly Estep, Carmichael's Bookstore (Louisville, KY); David Sandberg, Porter Square Books (Cambridge, MA); Paul Hanson, Village Books (Bellingham, WA);
You only have a few seconds to attract—and hold—a customer’s attention, so it’s critical that you get it right if you want to turn a browser into a buyer. From the whimsical to the thought-provoking, store displays done right tell a story that taps into a customer’s needs—needs for entertainment, introspection, fantasy, connection, and more. Booksellers who are skilled at telling stories through engaging displays will present tips and visuals on how to make an eye-catching in-store displays that turn browsers into buyers.
Tess Coats, Spur Line Supply Co. (Albuquerque, NM); Luisa Smith, Book Passage (Corte Madera, CA); Katie McGinley, Wild Rumpus (Minneapolis, MN); Meg Smith, ABA (White Plains, NY)
Independent bookstores are champions of innovation when it comes to business models. For the last few years, many bookstores have added bars to their business model by blending books with booze. This session will feature booksellers from both small and large stores who have experienced the successes and challenges of this business model.
Aaron Curtis, Books & Books (Coral Gables, FL); Donna Paz Kaufman, Story and Song Bookstore Bistro (Fernandina Beach, FL); Tom Roberge, Riffraff Bookstore and Bar (Providence, RI); Nicole Sullivan, BookBar (Denver, CO)
Edelweiss+Analytics is excited to present the new Shelf Report, created to help bookstores succeed against competitive pressures by providing unique decision intelligence. This new tool provides benchmarks for your store’s inventory, using the aggregate performance of hundreds of other independent bookstores on four key measures of sales and inventory health – across genres. Join us to learn more about how this tool can help you view your store from the outside-in and point to where you can focus your attention to make sure your inventory is working its hardest for you.
John Rubin, Above the Treeline (Ann Arbor, MI); Joe Foster, Above the Treeline (Ann Arbor, MI)
Divisive political commentary and ongoing reports of cultural and social misconduct continue to be highlighted in both national and local media. Because bookstores are both unique meeting places and businesses, many booksellers are struggling with how to navigate the resulting personal and professional pressures. What are the questions that owner/managers and staff should be asking that can lead to fruitful discussions and solutions? If you have found yourself thinking about this and discussing it with colleagues, please join the conversation. Facilitated by a professional moderator, this is an opportunity for booksellers to participate in this important discussion.
Robert DelCampo, University of New Mexico (Albuquerque, NM); Bradley Graham, Politics and Prose Bookstore (Washington, DC); Amanda Ibarra, Flyleaf Books (Chapel Hill, NC); Lane Jacobson, Paulina Springs Books (Paulina Springs, OR); Angela Maria Spring, Duende District Books (Albuquerque, NM)
On April 28, indie booksellers will celebrate the fifth annual Independent Bookstore Day (IBD). In this panel, new concepts and a new ordering system will be revealed. Attendees will hear from booksellers who have figured out how to make the most of IBD and increase their sales dramatically. It takes a little effort and imagination, but having a highly successful Independent Bookstore Day doesn’t have to tax your staff or break the bank. Booksellers will learn:
Robbie Egan, Australian Booksellers Association (Kew East VIC, Australia); Bonnie Monnier, Curious Iguana (Frederick, MD); Clarissa Murphy, The MIT Press Bookstore (Cambridge, MA); Samantha Schoech, Independent Bookstore Day (San Francisco, CA); Mary Williams, Skylight Books (Los Angeles, CA)