Expect the Unexpected: Planning for Store Longevity

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Friday, January 25, 2019 -
1:45pm to 2:45pm
Location: 
18 Lower West ACC
Room: 
Cochiti/Taos

The ability to stay in business for decades—and longer—means weathering change by staying adaptable and flexible. Customer relationships and sales are just part of the equation that can ensure the longevity of a business and even turn it into a celebrated, longstanding institution. Careful planning and understanding of your store’s resources, a flexible business plan, continuously improving operations, and a culture that willingly embraces change in order to adapt and improve are all factors that influence where your business will be around in 5, 10, or 20 years—or more. A a panel of longtime booksellers will lead this not-to-be-missed conversation.

Glenda Childs, The Doylestown Bookshop (Doylestown, PA); Kelly Estep, Carmichael's Bookstore (Louisville, KY); David Sandberg, Porter Square Books (Cambridge, MA); Paul Hanson, Village Books (Bellingham, WA);
Education Material Format: 

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The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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