When a credit card is used to place an order on an IndieCommerce site, the card is authorized for about 4 weeks. Within that time, the card can be charged for the authorized amount on the order. However, there are two scenarios that will require a credit card to be re-authorized:
Navigate to: Store > Orders > View Orders
By default, the system does not store credit card information. Therefore, you will only be able to re-authorize a credit card if the customer had opted to save their credit card profile. If they have not, or if the card saved on file has expired, reported stolen, invalid, etc. you will need to contact the customer to obtain new payment information and enter it into the system one of these two ways:
Once the customer has added a credit card to their account, you may then use the instructions under ‘Re-Authorize the Card’ to obtain a new authorization and charge the card.
Then proceed with step 4 from ‘Re-Authorize the Card’